Edison & Ford Winter Estates Blog - Edison & Ford Winter Estates Blog

Edison & Ford Winter Estates Blog

Edison & Ford Winter Estates Blog

Estates Employee Receives E Award!

Posted by Edison Ford Winter Estates On September 3rd
From left: Elaine McLaughlin, Barbara Prater, Tammy Hall 

From left: Elaine McLaughlin, Barbara Prater, Tammy Hall

The Edison & Ford Winter Estates is proud to announce that our very own Barbara Prater was honored with an E Award.  E Awards are given annually to recognize exceptional hospitality and customer service.

Barbara primarily works in the Estates Ford Cottage Shoppe located at the far end of the property.  Just recently a blind gentleman and his companion entered the Shoppe.  The companion needed to sit and rest a bit.  Barbara asked the blind gentleman if he wanted a tour of the historic cottage, and indeed he did.  She led him from room to room explaining the history of the cottage as she described pieces of art work and merchandise in each nook and cranny of the store.  She allowed him to feel the items as she explained in great detail what the item was, how it looked, and even mentioned a little about the artist that created it.  The gentleman and his companion were very grateful to her for all the time and care she had spent with him. 

When elderly visitors appear to be tired, Barbara asks if they need assistance back to the Estates Museum or parking lot and makes the necessary arrangements to fulfill their needs.  Barbara is one of those exceptional people who naturally has a smile on her face, a kind word to say, and intuitively knows how to respond to visitors who may need assistance and often are afraid to ask.  Because of her actions, Barbara’s immediate supervisor is often sought out by visitors to tell her what a fine job Barbara is doing.  The Estates is proud to have such a thoughtful employee as a member of our already exceptional staff.  Congratulations, Barbara!

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